The questions you asked us, or would have liked to ask
Who is behind piantedappartamento.shop?
My name is Luigi Paolicchi, I am a young man of 73 and plants have been a part of my life for at least 55 years. I have worked as a technical advisor in agriculture and have brought my experience and passion together in piantedappartamento.shop. Behind this shop is someone you can talk to. I am happy to help you choose a suitable plant and understand how to care for it, with thoughtful advice and without miracle promises.
How do I care for a Kolibri orchid after it has finished blooming?
Kolibri is the brand; care depends on the type of orchid. After flowering, give a Phalaenopsis sufficient indirect light and appropriate water, without letting water sit at the bottom of the pot. If the flower stem is still green, you can prune it just above the second or third node from the base. This may stimulate new flowering, but does not guarantee it. A completely dried-out stem can be removed close to the base. Is the plant weakened or are you unsure where to cut? Then please send us a photo first.
Why are my plant's leaves turning yellow?
Yellow leaves can have various causes: watering, light, temperature, root problems, or natural aging of the leaves. A single yellow leaf is not enough to make a diagnosis. From experience, I prefer to gather information before giving advice. Send me photos of the plant, the pot, and the potting soil via the chat, and let me know where the plant is located and how you water it. With a few targeted questions, we can reach a well-considered assessment.
Which plants are safe for cats and dogs?
Always check the exact botanical name before choosing a plant for a home with animals. Several species sold as Calathea are considered non-toxic to cats and dogs, but this does not automatically apply to plants with a similar name. Even non-toxic plants can cause health issues if an animal eats them. Botanico can help you with your choice; ask us for a check on a specific product. In case of ingestion or symptoms, please contact your veterinarian.
Which plants are suitable for low light?
Low light doesn't mean no light: all plants need light to live. Zamioculcas and Sansevieria are among the best-known plants that tolerate lower-light spots, although they usually grow more slowly there. The distance to the window, the orientation of the room, and the amount of daylight are important. Ask Botanico for help or describe the spot where you want to place the plant to us.
What is hydroponics and who is it suitable for?
Hydroponics is a way of growing plants without potting soil. The roots grow in an inert substrate, often clay pebbles, and receive water and nutrients via a nutrient solution. A water level indicator can help in determining when to water. The system still requires attention to water, nutrition, and light. In our blog and the hydroponics section, we explain in more detail how it works and who it is suitable for.
Are plants also shipped in winter?
Yes, we also ship in winter, taking the necessary precautions. Not all plants are equally sensitive to cold. During the coldest months, we recommend adding our Heat Pack, especially for flowering plants. However, this does not offer a guarantee in every temperature. Are you in doubt about your chosen plant or the weather conditions? Please contact us before placing your order.
To which countries do you ship?
We ship to the Netherlands, Belgium, Luxembourg, Germany, Austria, France, Italy, and Spain. Availability may vary by product, as our plants come from different growers. Are you unsure whether delivery to your address is possible? Please contact us before placing your order.
What are the shipping costs?
The price in the shop is all-inclusive. Transport, packaging and taxes are included; with us, there are no surprises at checkout. Tip: keep an eye on our bundle offers for the best deal!
How fresh are the plants?
Our plants come directly from the grower's greenhouse. Even after a few days of transport, we guarantee a freshness you won't easily find in a regular store.
What is the delivery time?
As soon as you place your order, we will get to work. Orders received in the evening will be processed the following morning. Depending on your location, delivery takes 2 to 4 business days. Luigi and our system will keep you accurately informed with updates.
What if the plant arrives damaged?
Don't worry: you are 100% covered against delays or damage caused by the courier. Contact us immediately after delivery and send a clear photo of the damage. Please note: Never refuse the package or return the plant directly. This prevents unnecessary CO₂ emissions and additional stress for the plant. We will immediately arrange a suitable solution or refund.
Can I get some advice on care?
Certainly! Luigi, the owner and expert, will personally assist you. You can contact him with questions about your new purchase, as well as for your other houseplants. Get in touch via email, WhatsApp, or phone.
Should I repot the plant immediately?
No, that is not necessary. Almost all plants are in their optimal grow pot and can stay in it for up to a year. Do you still want to repot them? Then choose a pot that is not too big and ensure good drainage.
Should I water the plant immediately?
Yes, we recommend compacting the potting soil again after the vibrations of the journey. This helps the roots make good contact with the soil again. If necessary, gently press down the soil with your hands.
What's the best way to water?
Less frequent but abundant is the secret. Water the plant (for example, in the bathroom) thoroughly until water drains from the bottom. Let it drain well before putting it back. Prevent a layer of water from remaining in the decorative pot; this is harmful to the roots.
How does a plant survive courier transport?
Thanks to our specially developed packaging. The pot is secured at the collar (the base of the stem), keeping the soil in place and protecting the plant from shocks or hanging upside down.