Couriers

Couriers

Couriers have become an indispensable part of our daily lives — a true "blessing and curse" of modern times. Sometimes they disappoint us with delays or less-than-friendly attitudes, but other times they surprise us with their speed, professionalism, and friendliness, brightening our day. It's not an easy job, nor is it comfortable, and they do it every single day with dedication.

A suggestion: try treating them with respect and kindness. Building a friendly rapport can not only improve your experience but also help them do their job more smoothly. This is especially true when it comes to delivering PDA(Piante da Appartamento). For plants, speed, careful handling, and precision are essential.

Receiving your items in perfect condition should be the standard. Our packaging is designed to be extremely durable, but sometimes it doesn't survive rough handling. As my customers know, I don’t push the blame solely onto the couriers. My commitment is to provide you with plants in pristine condition. If they arrive otherwise, feel free to contact me and send photos of the plant and its packaging. Together, we’ll assess the situation, determine how to potentially "save" the plant, and decide whether a replacement is needed.